DESIGN OF BABY SWINGS BY RATTAN CRAFT SMES USING THE QUALITY FUNCTION DEPLOYMENT METHOD

Authors

  • Febriza Imansuri Program Studi Teknik Industri Otomotif, Politeknik STMI Jakarta
  • Irma Agustiningsih Imdam Program Studi Teknik Industri Otomotif, Politeknik STMI Jakarta
  • Indra Yusuf Rangkuti Program Studi Teknik Industri Otomotif, Politeknik STMI Jakarta
  • Fredy Sumasto Program Studi Teknik Industri Otomotif, Politeknik STMI Jakarta
  • Dewi Auditiya Marizka Program Studi Teknik Industri Otomotif, Politeknik STMI Jakarta

Keywords:

Baby Swing, Ergonomic Anthropometry, Product Design, Quality Function Deployment

Abstract

Currently, Small and Medium Enterprises (SMEs) are required to meet consumer needs by developing innovative products to compete in the market. Based on interviews with customers of rattan handicraft products, baby swings receive the most complaints, particularly regarding safety, comfort, and durability. Therefore, this study focuses on redesigning rattan baby swings to align with customer needs and compete with modern household products. To achieve this, the study identifies the design requirements and technical characteristics desired by customers through data collection, Quality Function Deployment (QFD) Phases 1 and 2, and product design development. The results of Phase 1 QFD indicate that customer design needs encompass economic, ergonomic, durability, aesthetic, and feature aspects. Meanwhile, the results of Phase 2 QFD indicate that the technical characteristics manufacturers must meet include the use of anthropometric data, design modifications, selection of high-quality raw materials, attractive colors, comfortable padding, and materials free from hazardous chemicals. The swing dimensions were determined based on anthropometric data for adults and infants, referencing the 50th percentile of adult hip height and the 95th percentile of infant arm reach and span.

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Published

2026-06-28

How to Cite

Imansuri, F., Imdam, I. A., Rangkuti, I. Y., Sumasto, F., & Marizka, D. A. (2026). DESIGN OF BABY SWINGS BY RATTAN CRAFT SMES USING THE QUALITY FUNCTION DEPLOYMENT METHOD. Jurnal Teknologi Dan Riset Terapan (JATRA), 8(1), 9–19. Retrieved from https://jurnal.polibatam.ac.id/index.php/JATRA/article/view/12839

Issue

Vol. 8 No. 1 (2026): Jurnal Teknologi Dan Riset Terapan (JATRA) - Juni 2026

Section

Research Articles

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