Optimizing Digital Transformation Through AI and Cloud Technology Integration for Innovation in Big Data-Driven Information Systems

Authors

  • Lilik Tiara Giantri Universitas Yarsi Pratama
  • Muhammad Hudzaifah Universitas Yarsi Pratama
  • Ewin Suciana Universitas Yarsi Pratama
  • Duta Arief Christanto Universitas Yarsi Pratama
  • Dede Cahyadi Universitas Yarsi Pratama

DOI:

https://doi.org/10.30871/jaic.v9i5.10067

Keywords:

Digital Transformation, AI, Cloud Computing, Big Data, Systems Information

Abstract

Digital transformation has become critical for SMEs in emerging economies, yet integrated studies combining AI, cloud computing, and human factors remain scarce. This study addresses this gap by developing a holistic framework for Indonesian SMEs through a systematic literature review. Using PRISMA protocol, we analyzed 46 peer-reviewed articles (2020-2025) from Scopus, IEEE Xplore, and Google Scholar, with thematic synthesis in NVivo 12.  The proposed framework reveals three interdependent dimensions: (1) technological integration (AI-cloud-big data synergy), (2) process optimization (automation and analytics), and (3) human-digital leadership (competency and cultural readiness). Case studies show 35% operational efficiency gains but highlight infrastructure and skill gaps. This study contributes a novel integration of TOGAF and DCMM theories, offering policymakers a roadmap for SME digitalization while cautioning against one-size-fits-all solutions.

Downloads

Download data is not yet available.

References

[1] R. Jamal, A. A. Ikhval, N. A. Nisa, S. H. Qulbi, and M. U. Arifin, “Penggunaan Teknologi Informasi dalam Mengoptimalisasi Supply Chain Management,” Jurnal Inovasi Global, vol. 2, no. 7, pp. 737–750, 2024, doi: 10.58344/jig.v2i7.117.

[2] G. Vial, “Understanding digital transformation: A review and a research agenda,” The Journal of Strategic Information Systems, vol. 28, no. 2, pp. 118–144, Jun. 2019, doi: 10.1016/j.jsis.2019.01.003.

[3] D. Oktareza, “Transformasi Digital 4.0: Inovasi yang Menggerakkan Perubahan Global,” … : Jurnal Hukum, Sosial …, vol. 2, no. 3, pp. 661–672, 2024.

[4] S. A. Alkadrie and Fitroh, “Keamanan Cloud Computing di Era Industri 4.0: Systematic Literature Review,” KONSTELASI: Konvergensi Teknologi dan Sistem Informasi, vol. 4, no. 2, Dec. 2024, doi: 10.24002/konstelasi.v4i2.10277.

[5] J. M. Polgan et al., “Evolusi Sistem Informasi Akuntansi dalam Era Digital : Tinjauan Literatur tentang Tren ,” vol. 14, pp. 77–85, 2025.

[6] Eka Mayasari and Agussalim Agussalim, “Literature Review: Big Data dan Data Analys pada Perusahaan,” Jurnal ilmiah Sistem Informasi dan Ilmu Komputer, vol. 3, no. 3, pp. 171–187, Oct. 2023, doi: 10.55606/juisik.v3i3.680.

[7] R. Aditya, “Infrastruktur cloud pintar dalam sistem layanan informasi berbasis big data,” INTEGRATED (Journal of Information Technology and Vocational Education), vol. 3, no. 1, pp. 29–38, 2021, doi: 10.17509/integrated.v3i1.64423.

[8] Maciej Koczerga, “Navigating the Digital Chasm: An Analysis of Digital Transformation Failures, Organizational Readiness Assessment Methods, and Their Limitations,” The Scientific Journal of Bielsko-Biala School of Finance and Law (ASEJ), vol. 28, no. 2543–9103, Sep. 2024.

[9] G. Pasqual, J. Jung, and B. Fraunholz, “Determining Critical Success Factors of the Digital Transformation Using a Force-Directed Network Graph,” Complex Systems Informatics and Modeling Quarterly, no. 37, pp. 22–53, Dec. 2023, doi: 10.7250/csimq.2023-37.02.

[10] N. Rahmadyah and N. Aslami, “Strategi Manajemen perubahan perusahaan di era transformasi digital,” JEBDEKER: Jurnal Ekonomi, Manajemen, Akuntansi, Bisnis Digital, Ekonomi Kreatif, Entrepreneur, vol. 2, no. 2, pp. 78–83, Jun. 2022, doi: 10.56456/jebdeker.v2i2.117.

[11] A. Muna, A. Ausat, and Y. B. Prasetya, “Optimalisasi Sistem Informasi dalam Meningkatkan Daya Saing UMKM : Analisis Sinergi Inovasi Digital dan Fenomena FOMO dalam Dinamika Pasar,” vol. 14, 2025.

[12] M. Jurgo, V. Mačaitis, K. Kiela, and R. Navickas, “Comparison of parameters of ring and LC-tank digitally controlled oscillators in 0.13 µm CMOS,” Procedia Comput Sci, vol. 184, pp. 17–23, 2021, doi: 10.1016/j.procs.2021.04.019.

[13] “Human in the loop.”

[14] M. R, Y. Fahdillah, M. Kadar, I. Hassandi, and M. R, “Implementasi Transformasi Digital dan Kecerdasan Buatan Sebagai Inovasi Untuk UMKM pada Era Revolusi Industri 4.0,” Jurnal Ilmiah Manajemen dan Kewirausahaan (JUMANAGE), vol. 3, no. 1, pp. 266–273, 2024, doi: 10.33998/jumanage.2024.3.1.1552.

[15] “Digital Economy in Indonesia.” Accessed: Jul. 16, 2025. [Online]. Available: https://www.worldbank.org/en/news/infographic/2021/10/28/digital-economy-in-indonesia

[16] “Badan Pusat Statistik Indonesia.” Accessed: Jul. 16, 2025. [Online]. Available: https://www.bps.go.id/id

[17] “e-Conomy SEA - Google.” Accessed: Jul. 16, 2025. [Online]. Available: https://economysea.withgoogle.com//intl/id_id/home/

[18] E. Prayitno, E. Iskandar, A. A. Subagyo, I. J. Perdana, U. Teknologi, and D. Indonesia, “Optimalisasi Supply Chain Management Menggunakan Integrasi Big Data Dan Artificial Neural Network Untuk Prediksi Permintaan,” no. November, pp. 214–222, 2024.

[19] T. Aquilante and F. Vendrell-Herrero, “Bundling and exporting: Evidence from German SMEs,” J Bus Res, vol. 132, pp. 32–44, Aug. 2021, doi: 10.1016/j.jbusres.2021.03.059.

[20] S. Chatterjee, R. Chaudhuri, S. Gupta, U. Sivarajah, and S. Bag, “Assessing the impact of big data analytics on decision-making processes, forecasting, and performance of a firm,” Technol Forecast Soc Change, vol. 196, p. 122824, Nov. 2023, doi: 10.1016/j.techfore.2023.122824.

[21] M. Seyedan and F. Mafakheri, “Predictive big data analytics for supply chain demand forecasting: methods, applications, and research opportunities,” J Big Data, vol. 7, no. 1, p. 53, Dec. 2020, doi: 10.1186/s40537-020-00329-2.

[22] “IDC.com Search.” Accessed: Jul. 16, 2025. [Online]. Available: https://my.idc.com/search/v3?query=IDC+Asia+Pacific+%282021%29.+Cloud+Adoption+Trends+in+Indonesia.&tab=All&sortBy=relevancy&languages=eng&publishedWithin=0&inSubscription=false

[23] “e-Conomy SEA - Google.” Accessed: Jul. 16, 2025. [Online]. Available: https://economysea.withgoogle.com//intl/id_id/home/

[24] “Asosiasi Penyelenggara Jasa Internet Indonesia.” Accessed: Jul. 16, 2025. [Online]. Available: https://apjii.or.id/

[25] H. Hindy, R. Atkinson, C. Tachtatzis, J.-N. Colin, E. Bayne, and X. Bellekens, “Utilising Deep Learning Techniques for Effective Zero-Day Attack Detection,” Electronics (Basel), vol. 9, no. 10, p. 1684, Oct. 2020, doi: 10.3390/electronics9101684.

[26] “AI In Cybersecurity: How Machine Learning Is Defending Against Modern Threats.” Accessed: Jul. 17, 2025. [Online]. Available: https://quantumzeitgeist.com/ai-in-cybersecurity-how-machine-learning-is-defending-against-modern-threats/?utm_source=chatgpt.com

[27] L. Zhang, J. Hu, C. Guo, and H. Xu, “Dynamic power optimization for secondary wearable biosensors in e-healthcare leveraging cognitive WBSNs with imperfect spectrum sensing,” Future Generation Computer Systems, vol. 112, pp. 67–92, Nov. 2020, doi: 10.1016/j.future.2020.05.013.

[28] “Cost of a Data Breach Report 2023,” 2023.

[29] “Makin Cakap Digital - Program Literasi Digital Kominfo.” Accessed: Jul. 17, 2025. [Online]. Available: https://literasidigital.id/

[30] F. Kurniawan et al., “The Artificial Intelligence (AI) Utilizing to Assist Digital Marketing in Indonesia: A Systematic Literature Review during 2019-2024,” European Alliance for Innovation n.o., Jan. 2025. doi: 10.4108/eai.17-9-2024.2352992.

[31] H. Sahetapy, M. Y. Halik, H. W. Sino, and J. R. S. Bokau, “Big Data and Artificial Intelligence: Implications and Strategies for Business Development in Indonesia,” Journal of Marketing Management and Innovative Business Review, vol. 3, no. 1, pp. 65–77, Mar. 2025, doi: 10.63416/mrb.v3i1.321.

[32] R. Oriza and Maulidar, “Adoption and Impact of Cloud Computing in Small and Medium Enterprises A Systematic Review,” Journal Informatic, Education and Management (JIEM), vol. 6, no. 2, pp. 8–15, Jun. 2024, doi: 10.61992/jiem.v6i2.79.

[33] J. Visi Manajemen, E. Wahyu Kasih, S. Santoso, and S. Tinggi Ilmu Ekonomi Kasih Bangsa, “Kajian Literatur Adopsi Cloud Computing pada UMKM : Perspektif Strategis dan Dinamika dalam Satu Dekade”, doi: 10.56910/jvm.v10i3.526.

[34] R. P. Sari, A. A. R. Nabila, A. F. Hadining, and D. T. Santoso, “Pengaruh keputusan adopsi cloud computing dari segi kerangka teknologi, organisasi, dan lingkungan terhadap Kinerja UMKM,” Operations Excellence: Journal of Applied Industrial Engineering, vol. 12, no. 3, p. 273, Nov. 2020, doi: 10.22441/oe.2020.v12.i3.001.

[35] P. N. Ambon, “Studi Kualitatif tentang Adopsi Cloud Computing pada UMKM di Indonesia Tiska Pattiasina,” 2025.

[36] A. D. Santosa and I. Surgawati, “Artificial Intelligence (AI) Adoption as Marketing Tools among Micro, Small, and Medium Enterprises (MSMEs) in Indonesia,” Jurnal Sosial Humaniora (JSH) 2024, vol. 17, no. 1, [Online]. Available: http://creativecommons.org/licenses/by/4.0/

[37] M. J. Page et al., “The PRISMA 2020 statement: an updated guideline for reporting systematic reviews,” BMJ, p. n71, Mar. 2021, doi: 10.1136/bmj.n71.

[38] S. Sudin, N. N. Lasida, S. Rompi, N. S. Minangkabau, F. Lamanguntu, and M. G. Hasan, “Optimalisasi Strategi Pemasaran Umkm Kuliner Melalui Implementasi Kecerdasan Buatan Dan Sistem Rekomendasi: Studi Kasus Pada Choco Banana Delight,” 2025.

[39] H. D. Fridayani, M. Iqbal, and M. E. Atmojo, “Cloud Kitchen: Strategy for Indonesian Culinary Business (SMEs) Growth During and Post Pandemic Era,” Management Research and Behavior Journal, vol. 1, no. 2, p. 41, Dec. 2021, doi: 10.29103/mrbj.v1i2.5128.

[40] G. Kristia, S. Budiono, I. Syafii, and A. A. Ribhi, “Pemanfaatan Analitik Big Data untuk Meningkatkan Daya Saing dan Kinerja UMKM di Sukoharjo: Analisis Strategi dan Implementasi.”

[41] Y. Yusnidar, Dudi Yudhakusuma, and F. Sari, “Personalized Marketing Strategy in Digital Business Using Data Mining Approach,” International Journal Software Engineering and Computer Science (IJSECS), vol. 3, no. 2, pp. 137–143, Aug. 2023, doi: 10.35870/ijsecs.v3i2.1515.

[42] G. Soni, S. Kumar, R. V. Mahto, S. K. Mangla, M. L. Mittal, and W. M. Lim, “A decision-making framework for Industry 4.0 technology implementation: The case of FinTech and sustainable supply chain finance for SMEs,” Technol Forecast Soc Change, vol. 180, p. 121686, Jul. 2022, doi: 10.1016/j.techfore.2022.121686.

[43] T. T. Santos, L. L. de Souza, A. A. dos Santos, and S. Avila, “Grape detection, segmentation, and tracking using deep neural networks and three-dimensional association,” Comput Electron Agric, vol. 170, p. 105247, Mar. 2020, doi: 10.1016/j.compag.2020.105247.

[44] S. Chatterjee, R. Chaudhuri, S. Gupta, U. Sivarajah, and S. Bag, “Assessing the impact of big data analytics on decision-making processes, forecasting, and performance of a firm,” Technol Forecast Soc Change, vol. 196, p. 122824, Nov. 2023, doi: 10.1016/j.techfore.2023.122824.

[45] G. Pasqual, J. Jung, and B. Fraunholz, “Determining Critical Success Factors of the Digital Transformation Using a Force-Directed Network Graph,” Complex Systems Informatics and Modeling Quarterly, no. 37, pp. 22–53, Dec. 2023, doi: 10.7250/csimq.2023-37.02.

[46] H. Sahetapy, M. Y. Halik, H. W. Sino, and J. R. S. Bokau, “Big Data and Artificial Intelligence: Implications and Strategies for Business Development in Indonesia,” Journal of Marketing Management and Innovative Business Review, vol. 3, no. 1, pp. 65–77, Mar. 2025, doi: 10.63416/mrb.v3i1.321.

Downloads

Published

2025-10-14

How to Cite

[1]
L. T. Giantri, M. Hudzaifah, E. Suciana, D. Arief Christanto, and D. Cahyadi, “Optimizing Digital Transformation Through AI and Cloud Technology Integration for Innovation in Big Data-Driven Information Systems”, JAIC, vol. 9, no. 5, pp. 2652–2662, Oct. 2025.

Most read articles by the same author(s)

Similar Articles

1 2 3 4 5 > >> 

You may also start an advanced similarity search for this article.