Pengamatan Tren Ulasan Hotel Menggunakan Pemodelan Topik Berbasis Latent Dirichlet Allocation
Abstract
The accuracy in extracting and summarizing thousands of reviews into several topics is the key in the implementation of data processing and further information. The hotel industry is no exception, where a review is an asset which, when processed, can produce information that will later be used for business expansion and business continuity. This hotel review topic modeling research uses Latent Dirichlet Allocation as a means to summarize the document. Latent Dirichlet Allocation is proven to be effective in the processing of summarizing words and many studies have used this method. The purpose of this research is to get a summary of words that make up a topic that represents the whole review which can produce data for hotel management to maintain their existence in the business and expand by considering the results of modeling the topic. The results showed that the words location, service, hotel, breakfast, resort and beach were the terms that most often appeared among the dominant topics.
Downloads
References
Y. Kalepalli, S. Tasneem, P. D. P. Teja, and S. Manne, “Effective Comparison of LDA with LSA for Topic Modelling,” Proc. Int. Conf. Intell. Comput. Control Syst. ICICCS 2020, no. Iciccs, pp. 1245–1250, 2020, doi: 10.1109/ICICCS48265.2020.9120888.
S. H. Mohammed and S. Al-Augby, “LSA & LDA topic modeling classification: Comparison study on E-books,” Indones. J. Electr. Eng. Comput. Sci., vol. 19, no. 1, pp. 353–362, 2020, doi: 10.11591/ijeecs.v19.i1.pp353-362.
J. Blad, K. Svensson, J. Blad, and K. Svensson, “Exploring NMF and LDA Topic Models of Swedish News Articles News Articles,” no. December, 2020.
S. İLHAN OMURCA, E. EKİNCİ, E. YAKUPOĞLU, E. ARSLAN, and B. ÇAPAR, “Automatic Detection of the Topics in Customer Complaints with Artificial Intelligence,” Balk. J. Electr. Comput. Eng., vol. 9, no. 3, pp. 268–277, 2021, doi: 10.17694/bajece.832274.
M. B. Mutanga and A. Abayomi, “Tweeting on COVID-19 pandemic in South Africa: LDA-based topic modelling approach,” African J. Sci. Technol. Innov. Dev., vol. 0, no. 0, pp. 1–10, 2020, doi: 10.1080/20421338.2020.1817262.
P. Tijare and P. J. Rani, “Exploring popular topic models,” J. Phys. Conf. Ser., vol. 1706, no. 1, 2020, doi: 10.1088/1742-6596/1706/1/012171.
R. Rani and D. K. Lobiyal, “An extractive text summarization approach using tagged-LDA based topic modeling,” Multimed. Tools Appl., vol. 80, no. 3, pp. 3275–3305, 2021, doi: 10.1007/s11042-020-09549-3.
V. K. Garbhapu, “A comparative analysis of Latent Semantic analysis and Latent Dirichlet allocation topic modeling methods using Bible data,” Indian J. Sci. Technol., vol. 13, no. 44, pp. 4474–4482, 2020, doi: 10.17485/ijst/v13i44.1479.
H. P. Suresha and K. Kumar Tiwari, “Topic Modeling and Sentiment Analysis of Electric Vehicles of Twitter Data,” Asian J. Res. Comput. Sci., no. October, pp. 13–29, 2021, doi: 10.9734/ajrcos/2021/v12i230278.
H. Gupta and M. Patel, “Method of Text Summarization Using Lsa and Sentence Based Topic Modelling with Bert,” Proc. - Int. Conf. Artif. Intell. Smart Syst. ICAIS 2021, pp. 511–517, 2021, doi: 10.1109/ICAIS50930.2021.9395976.
S. Bellaouar, M. M. Bellaouar, and I. E. Ghada, “Topic modeling: Comparison of LSA and LDA on scientific publications,” ACM Int. Conf. Proceeding Ser., pp. 59–64, 2021, doi: 10.1145/3456146.3456156.
T. Williams and J. Betak, “A Comparison of LSA and LDA for the Analysis of Railroad Accident Text,” J. Ubiquitous Syst. Pervasive Networks, vol. 11, no. 1, pp. 11–15, 2019, doi: 10.5383/juspn.11.01.002.
J. C. Campbell, A. Hindle, and E. Stroulia, “Latent Dirichlet Allocation: Extracting Topics from Software Engineering Data,” Art Sci. Anal. Softw. Data, vol. 3, pp. 139–159, 2015, doi: 10.1016/B978-0-12-411519-4.00006-9.
S. Nikou, H. Bin Selemat, R. C. M. Yussoff, and M. M. Khiabani, “Identifying the impact of hotel image on customer loyalty: a case study from four star hotels in Kuala Lumpur, Malasia,” Int. J. Soc. Sci. Econ. Res., vol. 2, no. 3, pp. 2786–2812, 2017.
G. Tovmasyan, “Evaluating the quality of hotel services based on tourists’ perceptions and expectations: The case study of Armenia,” J. Int. Stud., vol. 13, no. 1, pp. 93–107, 2020, doi: 10.14254/2071-8330.2020/13-1/6.
A. Mandić and L. Petrić, The impacts of location and attributes of protected natural areas on hotel prices : implications for sustainable tourism development, no. 0123456789. Springer Netherlands, 2020.
A. Gelbman and A. Gelbman, “Seaside hotel location and environmental impact : land use dilemmas dilemmas,” J. Tour. Cult. Chang., vol. 0, no. 0, pp. 1–21, 2021, doi: 10.1080/14766825.2021.1961797.
Copyright (c) 2022 Suparyati Suparyati, Emma Utami, Agus Fathurahman

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Authors who publish with this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License (Attribution-ShareAlike 4.0 International (CC BY-SA 4.0) ) that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).