Analysis of digital leadership, organizational agility, and employee readiness on the effectiveness of quick service business transformation
DOI:
https://doi.org/10.30871/jaba.11315Keywords:
Business Transformation, Digital Leadership, Organizational Agility, Employee ReadinessAbstract
This study aims to analyze the influence Digital Leadership, Organizational Agility, and Employee Readiness on the Effectiveness of Quick Service Business Transformation at Dimigo Café. The increasingly tight competition in the culinary industry demandscompanies to focus on creativitycompany management, the goal of which is to make things easier for consumers. This study used a quantitative approach with an associative method. The sample consisted of 50 employees, obtained using a random sampling technique. Data were analyzed using multiple linear regression after Through validity, reliability, and classical assumption tests, the results show that digital leadership has a positive and significant effect on the effectiveness of business transformation. quick service. Organizationalagilityhas a positive and significant influence on the effectiveness of quick service business transformation, Employee readiness has an influence positive and significant towardsThe effectiveness of quick service business transformation, despite the dominant influence of organizational agility, is also significant. Simultaneously, all three variables significantly contributed to the improvement of Quick Service Business Transformation. This finding confirms that a deep understanding of digital leadership, organizational agility, and relevant employee readiness are crucial factors in enhancing quick service business transformation within a company.
Downloads
References
Adiandari, A. M. (2022). Financial performance innovation since digital technology entered Indonesian MSMEs. International Journal for Applied Information Management, 2(1), 50–58.
Adisaksana, H. (2020). The effect of digital transformation, business innovation models, and creativity on MSME performance with competitive advantage as intervening variable. Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE), 5(3), 248–253.
Ananda, R., Sukoco, S., & Khairuddin. (2024). The influence of ethical leadership, teacher capacity building, and school culture on the performance of Madrasah Tsanawiyah teachers. Journal of Educational Technology, 26(2), 632–631.
Astuti, A. W., Sayudin, & Muharam, A. (2023). Business development in the digital era. JMI Indonesian Multidisciplinary Journal, 2(9), 2787–2792.
Chouaibi, S., Festa, G., Quaglia, R., & Rossi, M. (2022). The risky impact of digital transformation on organizational performance: Evidence from Tunisia. Technological Forecasting and Social Change, 17(8).
Cooper, G. (2023). 5 digital leadership skills to support digital transformation. Ardoq, 1(1).
Efendi, M. R., & Abadiyah, R. (2022). The role of readiness to change in mediating transformational leadership in improving employee performance during the new normal at PT. Tunas Baru Lampung Tbk. Journal of Economics, Business and Education (JEBP), 2(8), 779–792.
Farunik, G. (2017). Digital leadership strategy according to the situational leadership approach. Indonesian Journal of Economics and Business, 1(17).
Fridayani, J. A., & Kusuma, S. E. (2024). The role of organizational agility, perceived support, and culture in shaping social sustainability. Journal of Organization and Management, 20(1), 65–84.
Ismail, M. H., Khater, M., & Zaki, M. (2017). Digital business transformation and strategy: What do we know so far? Manufacturer Article, 36.
Jaelani, D. (2021). The influence of corporate organizational agility and organizational culture on corporate value. Papatung Journal, 4(3), 1–9.
Khairina, N. L., & Irawan, M. D. (2022). Implementation of QR code in employee attendance application using Bootstrap. Journal of Computer Science and Informatics Engineering (CoSIE), 1(3), 133–145.
Maritha, D. (2022). Digital leadership in the era of digital transformation. Journal of Administrative Transformation, 12(2).
Mattajang, R. (2023). Organizational agility: HR practices for facing rapid change in the digital era. Jurnal Info Sains: Informatics and Science, 13(3), 829–837.
Muzyka, D., De Koning, A., & Churchill, N. (1995). On transformation and adaptation: Building the entrepreneurial corporation. European Management Journal, 13(4), 346–362.
Nabighah, D. A., Pramudyta, M. B. I., & Sijabat, R. (2025). Corporate strategy and human resource transformation in facing changes in the digital environment. Journal of Academic Media (JMA), 3(12), 1–14.
Nasution, M. I. P., Nurbaiti, N., Nurlaila, N., Rahma, T. I. F., & Kamilah, K. (2020). Face recognition login authentication for digital payment solution at Covid-19 pandemic. In 2020 3rd International Conference on Computer and Informatics Engineering (IC2IE) (pp. 48–51).
Natsir, S. A. W., Amiah, R., & Mahmud. (2025). Digital transformation of HR and its impact on employee agility in MSMEs in Makassar City. Mirai Management Journal, 10(2), 584–592.
Niam, A. Y. (2024). The influence of digital leadership on digital transformation through digital innovation [Tesis, Sultan Agung Islamic University].
Noki, E., Ukkas, I., Goso, & Hamid, R. S. (2023). The role of leadership and collaboration in supporting young entrepreneurs' digital skills in the Covid-19 pandemic era. JMSAB: Journal of Strategic Management and Business Applications, 6(1), 1–14.
Novitasari, D., Asbari, M., Sutardi, D., Gazali, & Silitonga, N. (2020). Maintaining employee performance during the Covid-19 pandemic: Analysis of readiness for change and the effectiveness of transformational leadership. Value Scientific Journal of Management and Accounting, 15(2), 22–37.
Octavia, D. A., Alamsjah, & Firdaus. (2023). The influence of organizational agility on achieving digital transformation success. Jurnal Syntax Idea, 5(11), 1799–1810.
Ottemoesoe, R. S. D., Lovely, L., & Devie, D. (2021). Information technology capabilities, organizational agility, and competitive advantage: A study of micro, small, and medium enterprises in Indonesia. Petra International Journal of Business Studies, 4(2), 131–141.
Pertiwi, D. I., Nurbaiti, & Dharma, B. (2024). Strategies of traditional Muslim fashion clothing traders in facing digital business transformation. Jayapangus Press Ganaya: Journal of Social Sciences and Humanities, 7(3), 282–293.
Prasetyo, H., & Sutopo, W. (2018). Industry 4.0: A review of aspect classification and research development directions. Journal of Industrial Engineering, 13(1).
Purba, N., Yahya, M., & Nurbaiti. (2021). Industrial revolution 4.0: The role of technology in the existence of business mastery and its implementation. Journal of Business Behavior and Strategy, 9(2), 91–98.
Purnomo, V. S. V., Tejasukmana, S. A., & Juniarti. (2021). The influence of digital leadership on startup company performance in East Java. Business Accounting Review, 9(2), 112–134.
Rahmadyah, N., & Aslami, N. (2022). Corporate change management strategy in the era of digital transformation. EKONAM: Journal of Economics, 2(1), 91–96.
Rambe, D. N. S., & Aslami, N. (2021). Marketing strategy analysis in the global market. El-Mujtama: Journal of Community Service, 1(2), 213–222.
Rizati, M. A. (2022, March 24). 20,76 juta UMKM di Indonesia masuk ekosistem digital pada 2022. Data Indonesia. https://dataindonesia.id/ekonomi/detail/2076-juta-umkm-di-indonesia-masuk-ekosistem-digital-pada-2022
Schuchmann, D., & Seufert, S. (2015). Corporate learning in times of digital transformation: A conceptual framework and service portfolio for the learning function in banking organizations. International Journal of Advanced Corporate Learning (IJAC), 8(1), 31.
Schwertner, K. (2017). Digital transformation of business. Thracian Journal of Science, 15(1).
Sitompul, S. A., Sitorus, L., Hasanah, N. U., Rifayani, & Pangestoeti, W. (2025). The influence of digital leadership on organizational performance in the era of digital transformation. IQRAR: Journal of Accounting, Management & Islamic Economics, 1(2), 116–122.
Situmorang, O., Boiliu, F. M., Ong, C. F., Mulia, U. B., Tinggi, S., Real, T., Geus, D. A., & Orientation, D. (2023). Organization agility assessment in automotive companies large-scale in Indonesia. PROSENAMA, 3(1), 189–196.
Slameto. (2018). Learning and factors that influence it. PT Rineka Cipta.
Sugiyono. (2022). Quantitative research methods qualitative research R and D. Alfabeta.
Turyadi, I., Zulkifli, T., Ali, H., & Abdurrahman, S. (2023). The role of digital leadership in organizations to improve employee performance and business success. Journal Economy, 12(2), 1671–1677.
Westerman, G., & Bonnet, D. M. A. (2014). The nine elements of digital transformation. MIT Sloan Management Review.
Wibowo, F. H., & Wartini, S. (2025). The role of digital leadership in improving organizational performance in the era of digital transformation. Bookchapter of Human Resource Management, 1(1), 51–73.
Wijaya, R., Emilisa, N., Putri, M. M., Arini, N., & Faizah, N. (2025). The influence of digital leadership, digital capabilities, organizational agility on organizational performance of BRI Bank employees in Karawaci District, Tangerang City. Value Scientific Journal of Financial and Business Accounting, 5(2), 215–235.
Wiyani, S., Syahbudi, M., & Daulay, A. N. (2025). The role of fintech in the transformation of the cashless society of the sharia financial sector with a literature review approach. Balanca: Journal of Islamic Economics and Business, 7(2), 126–160.
Zeike, S., Bradbury, K., Lindert, L., & Pfaff, H. (2019). Digital leadership skills and associations with psychological wellbeing. International Journal of Environmental Research and Public Health, 16(14), 1–12.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 Aulia Syafitri Yasmin, Nurbaiti, Muhammad Ikhsan Harahap

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.