MENGUKUR KESUKSESAN PENGGUNAAN SISTEM INFORMASI ENTERPRISE RESOURCES PLANNING (ERP) TERHADAP KEPUASAN PENGGUNA DAN DAMPAKNYA PADA KINERJA KARYAWAN DI PT UNISEM BATAM

  • Kiki Rohani Prodi Administrasi Bisnis Terapan Politeknik Negeri Batam
  • Shinta Wahyu Hati Prodi Administrasi Bisnis Terapan Politeknik Negeri Batam
Keywords: Employee Performance, ERP, MIS, User Satisfaction

Abstract

  The purpose of this observation is measuring to use Enterprise Resource Plannig information system towards user satisfaction and impact of employee performance in PT UNISEM Batam. The method of data collect using questionnaire method, obeservation method, and documentation method. While for data analysis of using path anaysis method. The results from this observation is level  measuring  Enterprise Resource Planning (ERP) AIMS and PORTAL by three variable, like as exogen variable (Information System Quality, Information Quality, Service Quality) by intervening variable (User Satisfaction) to see the impaction to endogen variable (Employee Performance).

Published
2019-02-11
How to Cite
Rohani, K., & Hati, S. (2019). MENGUKUR KESUKSESAN PENGGUNAAN SISTEM INFORMASI ENTERPRISE RESOURCES PLANNING (ERP) TERHADAP KEPUASAN PENGGUNA DAN DAMPAKNYA PADA KINERJA KARYAWAN DI PT UNISEM BATAM. JOURNAL OF APPLIED BUSINESS ADMINISTRATION, 2(2), 26-40. Retrieved from https://jurnal.polibatam.ac.id/index.php/JABA/article/view/1119