Setiawan G, Adnyana IM. Improving Helpdesk Chatbot Performance with Term Frequency-Inverse Document Frequency (TF-IDF) and Cosine Similarity Models. JAIC [Internet]. 5Dec.2023 [cited 24Nov.2024];7(2):252-7. Available from: https://jurnal.polibatam.ac.id/index.php/JAIC/article/view/6527