Rohalia, Alya, and Afiyah Rifkha Rahmika. “Leveraging Convolutional Neural Networks and Random Forests for Advanced Sentiment Classification of Social Media Responses on Public Services”. Journal of Applied Informatics and Computing 10, no. 1 (February 5, 2026): 712–717. Accessed September 12, 2026. https://jurnal.polibatam.ac.id/index.php/JAIC/article/view/11965.