AMANDA ARDHANI, Dhita; TANIA, Ken Ditha. Knowledge Discovery on E-Commerce Customer Churn Using Interpretable Machine Learning: A Comparative Study of SHAP-Based Classifiers. Journal of Applied Informatics and Computing, [S. l.], v. 9, n. 5, p. 2695–2702, 2025. DOI: 10.30871/jaic.v9i5.10811. Disponível em: https://jurnal.polibatam.ac.id/index.php/JAIC/article/view/10811. Acesso em: 18 sep. 2026.