SAPANJI, R. A. E. Virgana Targa; HAMDANI, Dani; HARAHAP, Parlindungan. Sentiment Analysis of the Top 5 E-commerce Platforms in Indonesia using Text Mining and Natural Language Processing (NLP). Journal of Applied Informatics and Computing, [S. l.], v. 7, n. 2, p. 202–211, 2023. DOI: 10.30871/jaic.v7i2.6517. Disponível em: https://jurnal.polibatam.ac.id/index.php/JAIC/article/view/6517. Acesso em: 23 feb. 2025.