1.
Tarigan Y, Ulimaz P. THE EFFECT OF SERVICE QUALITY ON CUSTOMER SATISFACTION: A CASE STUDY ON PASSENGER FERRY ROUTE BATAM-TANJUNG PINANG. JABA [Internet]. 18Sep.2020 [cited 26Apr.2024];4(2):221-6. Available from: https://jurnal.polibatam.ac.id/index.php/JABA/article/view/2103