Pinem, Rena Mario, Wan Suryani, and Muhammad Yamin Siregar. “The Influence of Convenience and Trust on Customer Loyalty in the Use of Bank Rakyat Indonesia M-Banking, With Satisfaction As an Intervening Variable”. Journal of Applied Business Administration 10, no. 2 (September 30, 2026): 305–325. Accessed October 16, 2026. https://jurnal.polibatam.ac.id/index.php/JABA/article/view/11216.