Rahayu, Devina Sri. “E-SERVICE QUALITY FROM MOBILE APPLICATION KAI ACCESS PT KERETA API INDONESIA (PERSERO) DAOP II BANDUNG”. Journal of Applied Business Administration 6, no. 2 (September 30, 2022): 115–122. Accessed September 12, 2026. https://jurnal.polibatam.ac.id/index.php/JABA/article/view/4258.