FERDIANSYA, Ari; HENDRAWAN, Bambang. ANALISIS KEPUASAN PELANGGAN PENGGUNA LAYANAN ELECTRONIC CERTIFICATE OF ORIGIN PADA DIREKTORAT LALU LINTAS BARANG BADAN PENGUSAHAAN (BP) BATAM. Journal of Applied Business Administration, [S. l.], v. 3, n. 1, p. 79–95, 2019. DOI: 10.30871/jaba.v3i1.1290. Disponível em: https://jurnal.polibatam.ac.id/index.php/JABA/article/view/1290. Acesso em: 23 feb. 2025.