SAPUTRA, Yovan Sawir; HATI, Shinta Wahyu. ANALISIS KEPUASAN PELANGGAN TERHADAP KUALITAS LAYANAN OJEK ONLINE (WAKJEK) DI KOTA BATAM. Journal of Applied Business Administration, [S. l.], v. 1, n. 1, p. 96–121, 2019. DOI: 10.30871/jaba.v1i1.1271. Disponível em: https://jurnal.polibatam.ac.id/index.php/JABA/article/view/1271. Acesso em: 12 apr. 2025.