PINEM, Rena Mario; SURYANI, Wan; SIREGAR, Muhammad Yamin. The influence of convenience and trust on customer loyalty in the use of Bank Rakyat Indonesia m-banking, with satisfaction as an intervening variable. Journal of Applied Business Administration, [S. l.], v. 10, n. 2, p. 305–325, 2026. DOI: 10.30871/jaba.11216. Disponível em: https://jurnal.polibatam.ac.id/index.php/JABA/article/view/11216. Acesso em: 16 oct. 2026.