OLIFIA, Jessica. Improving Port Performance and Modeling Its Impact Using BPM and BPMN Simulation: A Case Study of Batu Ampar Port. Journal of Applied Business Administration, [S. l.], v. 8, n. 2, p. 353–364, 2024. DOI: 10.30871/jaba.v8i2.8420. Disponível em: https://jurnal.polibatam.ac.id/index.php/JABA/article/view/8420. Acesso em: 12 mar. 2025.