KARTIKASARI, Dwi; INAYATURROCHMAH, Inayaturrochmah. ANALISIS KUALITAS LAYANAN ASURANSI DALAM PROSES GANTI RUGI KENDARAAN (KLAIM) NASABAH PT ASURANSI CENTRAL ASIA CABANG BATAM. Journal of Applied Business Administration, [S. l.], v. 2, n. 1, p. 1–12, 2018. DOI: 10.30871/jaba.v2i1.633. Disponível em: https://jurnal.polibatam.ac.id/index.php/JABA/article/view/633. Acesso em: 23 feb. 2025.