LUBIS, Alfi Syahri; ANDAYANI, Nur Rahmah. PENGARUH KUALITAS PELAYANAN (SERVICE QUALITY) TERHADAP KEPUASAN PELANGGAN PT. SUCOFINDO BATAM. Journal of Applied Business Administration, [S. l.], v. 1, n. 2, p. 232–243, 2018. DOI: 10.30871/jaba.v1i2.619. Disponível em: https://jurnal.polibatam.ac.id/index.php/JABA/article/view/619. Acesso em: 23 feb. 2025.