ADELLA, Lola Angelia; MULYANINGTYAS, Dian. PENGARUH KUALITAS LAYANAN PERBANKAN, PENINGKATAN FASILITAS E-BANKING DAN KEPUASAN NASABAH TERHADAP LOYALITAS PADA PT. BNI CABANG HANGNADIM BATAM. Journal of Applied Business Administration, [S. l.], v. 6, n. 1, p. 27–33, 2022. DOI: 10.30871/jaba.v6i2.3401. Disponível em: https://jurnal.polibatam.ac.id/index.php/JABA/article/view/3401. Acesso em: 15 apr. 2025.