Wibowo, Seto, and Febri Adisty. “Analysis of Total Quality Management on Competitive Performance of Oil and Gas Industry”. Journal of Applied Accounting and Taxation 2, no. 1 (March 1, 2017): 22-30. Accessed November 23, 2024. https://jurnal.polibatam.ac.id/index.php/JAAT/article/view/544.